For questions or comments please contact Matthew Wolf
Email: info@wyndetryst.com
Phone: 267-564-5221
All emails and phone messages are typically responded to within 1 to 2 hours.

Accuracy

We have done our best to make information on www.wyndetryst.com/shop as accurate as possible but there may be instance of visual or typographic errors. Any such errors are unintentional and should be brought to our attention in writing by emailing info@wyndetryst.com. Wyndetryst LLC owns copyright to all content on www.wyndetryst.com/shop and reserves the right to change any or all content at any time without notification to you the user.

Payment

All payments are processed through PayPal.  You do not need to have a PayPal account to purchase an item through the store.  All credit card information is processed through PayPal and not revealed to Wyndetryst. Wyndetryst is not liable for any issues encountered through PayPal and will not provide support for PayPal related issues.  For a complete list of legal agreements for PayPal Services click here.

User ID’s and Logins

Customers have the option, but are not required, to create a user name and password that will enable the customer to create a login to the Wyndetryst Shop for future purchases as well as tracking order history and personal information.  All information submitted by the customer will be used for internal use in processing orders and never sold or distributed in any way to a third party.  From time to time, Wyndetryst will send out notices via email of new products, all email recipients  will have the option to unsubscribe

Shipping Policy

Please Note: We currently process orders to be shipped in the U.S.A. Only.

We do our best to keep shipping costs as low as possible.  Shipping includes the cost of postage as well as any additional fees for packaging and processing  your order.  Orders are typically shipped via USPS, 1-2 business days from the time you place your order. If there are any expected delays due to, but not limited to, stocking issues or schedule conflicts we will contact you to discuss alternate options for your order. If you have a question concerning shipping please feel free to contact us at info@wyndetryst.com.

All packages are insured for the full value of the contents but we do not guarantee shipment deadlines once delivered to the USPS.  Please keep in mind that during peak holiday times, the USPS may experience delays.

Shipping Timing and Rates

Once your order is shipped you can expect the following transit times:

Priority Shipping – 2 to 3 business Days

Express Shipping – 1 Business Day

PRIORITY SHIPPING

$1.00 – $12.00: $5.00

$12.01 – $35.00:$6.00

$35.01 – $100.00: $12.00

$100.01 – $250.00: $18.00

$250.01 – $400.00: $30.00

$400.01 – $550.00: $ 40.00

$550.01 – $700.00: $ 50.00

$700.01 – $850.00: $60.00

$850.01 – $1000.00: $70.00

$1000.01 and over: $80.00

EXPRESS MAIL SHIPPING

$1.00 – $12.00: $20.00

$12.01 – $35.00:$20.00

$35.01 – $100.00: $30.00

$100.01 – $250.00: $40.00

$250.01 – $400.00: $50.00

$400.01 – $550.00: $60.00

$550.01 – $700.00: $70.00

$700.01 – $850.00: $80.00

$850.01 – $1000.00: $90.00

$1000.01 and over: $100.00

Return and Exchange Policy

We want you to be happy with your order, so if for any reason you have any issues with your order please contact us at info@wyndetryst.com and we will be glad to offer a refund and/or exchange (not including shipping) as well as information for returning your purchase. Refunds and /or exchanges will be accepted within 30 days of purchase and all original items must be in new, unused condition. Return shipment cost is dependent upon the order placed and will be determined before the return is processed.